On November 25, State Grid Power Company staff conducted regular inspections of electric vehicle (EV) charging stations across their service areas to ensure optimal operation and service quality for new energy vehicle (NEV) owners. The routine checks aim to provide a seamless and worry-free charging experience, ensuring that EVs are “fully charged” for safe travel during the colder months.
The inspections focused on several key areas to guarantee the safe and efficient operation of the charging stations:
Thermal Precision Testing: Infrared thermometers were used to measure the temperatures of critical components, including power cables, connectors, and sensors, ensuring there were no abnormal temperature rises that could lead to potential failures.
Equipment Structural Check: The staff performed a thorough inspection of the exterior of the charging stations, checking for any visible damage. They also inspected the charging gun connectors to ensure proper contact, examined the cables for any signs of wear, and carried out insulation tests to ensure electrical safety.
Safety Protection Assessment: Special attention was given to the fire safety measures in the charging stations, ensuring that fire extinguishing equipment was present and functional. Additionally, the internal components of the charging piles were checked for any unusual sounds or smells that might indicate potential risks.
Customer Support and Education: Service contact numbers were prominently displayed on the stations to provide easy access for customer inquiries. In addition, EV owners were educated on safe charging practices and the importance of following standard procedures. The team also promoted the “State Grid” mobile app, which allows users to locate nearby charging stations with precise guidance, ensuring that drivers can easily find available charging points.
Future Plans for Ongoing Support
State Grid Power Company will continue to intensify its inspection and maintenance efforts on charging stations. With a commitment to providing high-quality, convenient, and efficient charging services, the company will enhance its service measures, ensuring that EV drivers enjoy a smooth experience. The company’s ongoing efforts will focus on optimizing station functionality and improving customer service, making sure that NEV owners can travel with peace of mind throughout the winter months.
